RETURNS & FREE EXCHANGES
All online orders may be returned or exchanged within 30 days of ship date for a new size or a full refund unless marked as Final Sale. Returned items must be in their original condition with all tags and labels attached. Items returned with tags not in their original position will not be accepted. Worn, altered or washed merchandise cannot be returned. Any items returned that do not meet our return policy will be returned to sender.
All final sale products are indicated as such on the website.
Upon receipt of the return, we reserve the right to deny a return if the merchandise does not meet the return policy requirements.
Items may be returned within 30 days of the shipment date, using the pre-paid label in your package and including the return form inside your package.
If you are missing your pre-paid label or return form, please contact our customer service team, cs@johnmeyerofnorwich.com. Return labels can only be provided for addresses within the US.
Once your return is received, please allow 5-10 business days for processing and 3-4 business days for your refund to appear to your original form of payment.
Please note, a $15 restocking fee will be deducted from your total refunded amount.
All final sale products are indicated as such on the website.
Upon receipt of the return, we reserve the right to deny a return if the merchandise does not meet the return policy requirements.
Items may be returned within 30 days of the shipment date, using the pre-paid label in your package and including the return form inside your package.
If you are missing your pre-paid label or return form, please contact our customer service team, cs@johnmeyerofnorwich.com. Return labels can only be provided for addresses within the US.
Once your return is received, please allow 5-10 business days for processing and 3-4 business days for your refund to appear to your original form of payment.
Please note, a $15 restocking fee will be deducted from your total refunded amount.